Terms & Conditions

Please see below all of VetCare@Home’s terms and conditions.



This is due at time of treatment. We accept credit, debit cards or cash.


Safety policy

Please warn us if your pet has shown aggression to strangers before.

We reserve the right to refuse treatment if a visit becomes unsafe. We will provide advice on alternative treatment options.


Liaising with other practices

If we’ve not seen your pet before, we’ll request a history from your regular/previous practice. We’ll inform them or any treatment and medication given.



We are not an emergency service. If you think your pet needs emergency treatment please go your nearest veterinary practice with emergency facilities.


Vaccination reminders

Whilst we make every effort to send out vaccination reminders, the responsibility to keep them up to date remains with you.



We strongly recommend getting your pet insured. Please ask for details about insurance if you do not have a policy in place.



We offer free written prescription if you prefer to buy your medicine elsewhere.

Booking an appointment

If you’d like to arrange for us to visit your pet at home, you can either book online or phone.

Need help? Get in touch at any time call 01773 302220 or email info@vetcarehome.co.uk

Competent & friendly vet, professional, competitively priced & convenient for myself. I can highly recommend, especially if you don’t have transport or your pet doesn’t like the usual veterinary setting. 5 star! ⭐️

Tina Griffiths


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Mobile vet for everything that doesn't require a vet surgery. Brilliant idea and will come recommended by many ?

Martyn Finch


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A very professional and friendly service, putting myself and my multi-cat household at ease. Having a house visit for 5 cats is stress free, time and energy saving for the cats and me... I am so glad I found John Rosie!

Shirley Wheatley


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