Privacy Policy

This privacy policy sets out how VetCare@Home uses and protects any information when you use this website.

We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more detail about our privacy policy.

 

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • address details
  • other information relevant to customer surveys and/or offers

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • internal record keeping
  • we may use the information to improve our products and services
  • we may send promotional emails about new products, special offers or other information which we think you may find interesting using the email address that you have provided
  • from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

 

Security

The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, to ensure compliance with the UK Data Protection Acts of 1984 and 1998 and the relevant Irish legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

 

How we use cookies 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can us modify your browser setting to decline cookies if you prefer.

We use cookies to provide an enhanced browsing experience of the website.

Booking an appointment

If you’d like to arrange for us to visit your pet at home, you can either book online or phone.

Need help? Get in touch at any time call 01773 302220 or email info@vetcarehome.co.uk

Competent & friendly vet, professional, competitively priced & convenient for myself. I can highly recommend, especially if you don’t have transport or your pet doesn’t like the usual veterinary setting. 5 star! ⭐️

Tina Griffiths

Owner

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Mobile vet for everything that doesn't require a vet surgery. Brilliant idea and will come recommended by many ?

Martyn Finch

Owner

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A very professional and friendly service, putting myself and my multi-cat household at ease. Having a house visit for 5 cats is stress free, time and energy saving for the cats and me... I am so glad I found John Rosie!

Shirley Wheatley

Owner

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